We’re Ready to Be There When You Need Us.

Mums, Soup and Sweaters all the elements of Fall
Is your heat pump ready for fall?
At Starnes inc., Heating and Cooling, We're Ready

The Best HVAC Repair, Anytime

Has your heat pump broken during a snowstorm? Do you need air conditioner repair on the Fourth of July? At Starnes Inc. Heating and Cooling, your emergency is our priority! We offer same-day service.

No matter the time of day or night, regardless of the weather or your location, we aren’t satisfied until you’re comfortable. Those values define the Starnes mission of providing Southwest Virginia and Northeast Tennessee with the highest quality heating and air conditioning repair and service.

What Makes Starnes a Top-Rated HVAC Contractor?

  1. Emergency Response: We guarantee a two-hour response time for your unexpected, crucial HVAC repairs.
  2. Unparalleled Availability: Our technicians are available 24 hours a day, 365 days a year – even on holidays!
  3. Flat-Rate Pricing: For $80, we visit your home to diagnose what is wrong with your air system, analyze its overall condition and determine its age. No surprise fees.
  4. Quality Knowledge: A staffed service manager assures quality control and technical support for technicians, while our service library has complete manuals for nearly all HVAC manufacturers.
  5. Proven Experience: All 19 of our technicians have degrees or are currently working towards a degree in our industry. Combined, they boast more than 200 years of experience in the field of heating and air.
  6. Technical Innovation: To hone our performance, we keep up with the latest technologies and evolve our business as our industry changes.
  7. Worry-Free Experience: We pride ourselves on being an honest and trustworthy company. We’ve been in business since 1978, and we will be here whenever you need us.
Starnes, Inc. Your HVAC Team
More than 200 Years Experience
Best In Southwest Virginia

What’s Wrong with My Heat Pump?

For the flat rate of $80, one of our certified technicians will visit your home and diagnose the HVAC problem. After we evaluate your current system’s condition, age, and expectations, we’ll discuss repair pricing, together– before the work begins.

Our goal is to help you make an informed decision that works best for your situation.

Contact Our HVAC Technicians Now

Our experts are available 24 hours a day, seven days a week – and we offer SAME DAY SERVICE!

Give us a call at (276) 325-7787, contact us online
or email

More Services from Starnes Inc. Heating and Cooling


The Starnes Inc. team stands behind our work and you, our customer. Over the entire life of your HVAC unit, you can trust us to responsibly deliver maintenance services that will help avoid repairs and prolong the need for replacement. 


Starnes Inc. offers industry-leading heat pump brands. It’s our responsibility to educate you about your options so that you can confidently make an informed decision about your investment.