The Starnes Inc. Heating and Cooling team has more than 200 years of combined experience.

Call (276) 325-7787 Today

The Starnes Inc. Heating and Cooling team has more than 200 years of combined experience.

Call (276) 325-7787 Today

Meet the Team

Mike Fletcher
Mike FletcherPresident / Install Manager
A businessman who holds a certificate in Manual J, Wright Soft Engineering and Design, and Alternative Energy Systems; been in the industry since 1981 and company since 1992.
Jody Bailey
Jody BaileyVice President / Service Manager
is a Master Tradesman and holds an Associate degree in HVAC/R from Virginia Highlands Community College; NATE Certified; been in the industry since 1986 and company since 1992.
Lesley Hale
Lesley HaleVice President /Sales Manager
holds a Certificate in HVAC/R from Southwest Virginia Community College; Master Tradesman, Alternative Energy Systems, and NATE Certified; In the industry and the company since 2002.
Kathy Cronk
Kathy CronkOffice Administrator
with more than thirty years experience in business management (notary public, ownership, scheduling, personal relations, accounts payable and received, etc.);. in the industry and company since 2007.
Garnetta Wallace
Garnetta WallaceReceptionist
with twenty-six years in business management (ownership, scheduling, billing, personal relations, etc.);. in the industry and company since 2008.

Service Department

Jason Yates
Jason YatesMaintenance and Service Technician
is a Master Tradesman and holds an Associate degree in HVAC/R from Virginia Highlands Community College; NATE Certified; Been in the industry and company since 1997.
Kevin Odell
Kevin OdellMaintenance and Service Technician
holds an Associate degree in HVAC/R from Virginia Highlands Community College; been in the industry since 1998 and company since 2014.
Nick Cross
Nick CrossMaintenance and Service Technician
is currently working towards a degree in HVAC/R from Southwest Virginia Community College; in the industry since 2012 and with the company since 2014.
Michael Ashby
Michael AshbyMaintenance and Service Technician
holds a Certificate in HVAC/R from Southwest Virginia Community College; in the industry and company since 2014.
Jeff Haywood
Jeff HaywoodMaintenance and Service Technician
holds a Certificate in HVAC/R from Southwest Virginia Community College; in the industry and company since 2014.
Dalton Bailey
Dalton BaileyMaintenance and Service Technician
holds an Associate degree in HVAC/R from Virginia Highlands Community College; in the industry since 2016 and with the company since 2017.
Joe Trail
Joe TrailMaintenance and Service Technician
holds a certificate in HVAC/R from Southwest Virginia Community College; in the industry and company since 1998.
Barry White
Barry WhiteMaintenance and Service Technician
Brian Street
Brian StreetMaintenance and Service Technician

Installation Department

Bob Nunley
Bob NunleyInstallation Field Manager-
Maintenance and Installation Technician holds a Certificate in HVAC/R from Virginia Highlands Community College; NATE Certified; in the industry and company since 1999.
Nathan Finney
Nathan FinneyInstallation Technician
NATE Certified; been in the industry since 2001 and company since 2007.
Matt Blackwell
Matt BlackwellInstallation Technician
is currently working towards a degree in HVAC/R at Southwest Virginia Community College; in the industry and company since 2012.
John Hammond
John HammondInstallation Technician
is currently working towards a degree in HVAC/R; been in the industry since 2009 and company since 2014.
Jon Ringstaff
Jon RingstaffMaintenance and Installation Technician,
holds an Associate degree in HVAC/R from VHCC; in the industry and company since 2015.
Dakota Meade
Dakota MeadeMaintenance and Installation Technician,
currently working towards a degree in HVAC/R from Southwest Virginia Community, in the industry and company since 2015.
Jon Brown
Jon BrownMaintenance and Installation Technician,
holds a Certificate in HVAC/R from Southwest Virginia Community College; in the industry since 2017and company since 2019.

Credentials

Contractor Licenses

  • Virginia Class “A” Contractor – 2705 074703A
  • Tennessee Class “A” Contractor – 00038658

Master Trade Designations

  • Master Electrician
  • Master Gas Fitter
  • Master Heating, Ventilation, and Air Conditioning
  • Master Plumber

Other Certifications/Course Completions

  • North American Technician Excellence (NATE) certified
  • Carrier Certificate of Achievement: Puron Refrigerant Specialist
  • Carrier and Bryant Completion of Infinity Training
  • Carrier and Bryant Completion of Gas Furnace Trouble Shooting
  • Carrier and Bryant Completion of Heat Pump Trouble Shooting
  • Membership in Parker’s Tramp Servicemen Associates
  • Air Conditioning Contractors of America: Training Completion and Certification for Manual J, Residential Load Calculation, 7th Edition
  • Educational Foundation of the Refrigeration Service Engineers Society: Certification Exam in Heat Pump
  • Panasonic ECOi Gold Test
  • Panasonic ECOi Installation Course
  • Panasonic ECOi Commissioning Course
  • Panasonic ECOi Service Course
  • Panasonic Mini Split and Flexi Multi Installation & Service Course
  • Panasonic Mini Split Models 26-4272 Installation & Service Course
  • TRANE Commitment to Excellence
  • TRANE XL 1800/XL1600 Certification
  • TRANE RTAA/WA/UA Rotary Chiller Service
  • TRANE Tracer Service and Operation
  • Manitowoc Ice Machines and Reach-Ins Service Training completion
  • JADE Learning: 2005 NEC Changes Course Completion
  • CODEUPDATE4U: Fuel gas Code Update Course – 2009 IFGC Completion
  • CODEUPDATE4U: Electrical Code Update Course – 2008 NEC Completion
  • CODEUPDATE4U: Plumbing Code Update Course – 2009 IPC Completion
  • CODEUPDATE4U: Mechanical (HVAC) Code Update Course – 2009 IMC Completion
  • Comfort Systems USA – YORK R-410A Training Certificate of Completion
  • Comfort Systems USA – Lessons in Leadership Certificate of Completion
  • James M. Pleasant Company – Steam Trap Seminar Completion
  • TracPipe Training Program Completion

Other Associations

  • ISN Network
  • Small Business Association/ Hubzone Certified # 20056
  • SWAM Certified # 653039
  • eVA